In today’s service-driven economy, organizations must ensure that services are designed, managed, and delivered as structured projects. The Service Development for Project Management Training Course is crafted to bridge the gap between service design and project execution, equipping professionals with the tools and methodologies to align outcomes with customer needs and organizational strategy.
In a world where constant change is the norm, this course provides:
Learn how to plan, implement, and monitor service projects using proven project management techniques.
Learn how to plan, implement, and monitor service projects using proven project management techniques.
Discover how to integrate service design thinking, UX, and customer experience into every stage of the project.
Analyze case studies and apply tools like service blueprinting, SLAs, and Lean improvement to ensure measurable success.
By the end of this course, you will:
Understand how services differ from products and how to manage their lifecycle.
Apply WBS, scheduling, and risk management tailored to service projects.
Translate user needs into clear requirements and SLAs.
Use Agile, Scrum, and hybrid methods to adapt quickly to change.
Our courses are fully optimized for mobile, tablet, Apple, and Android devices, ensuring seamless learning wherever you are.
Dive into a complete package with expertly crafted materials, including study guides, tracking tools—all designed to accelerate your success.
With approved content and exceptional success rates, we’re so confident in your progress that we include a second-attempt guarantee for added peace of mind.
Access top-notch learning support with engaging tutorials, practical sessions, and guidance from expert trainers to keep you motivated and on track.
Collaborate with trainers and peers on service challenges.
Develop real service development project plans.
Review IT, public, and business service projects.
Learn how to anticipate risks, manage change, and align with strategy.
This course is ideal for professionals engaged in designing, delivering, or managing service:
Project Managers – Apply PM methodologies to service contexts.
Business Analysts – Define service requirements and performance criteria.
Operations Managers – Ensure service delivery aligns with customer expectations.
IT & Service Professionals – Implement ITIL-aligned service projects.
Anyone Developing Services – From public to private sectors, this course equips you with practical tools.
Understand the principles of service development within a project framework.
Apply project management techniques to service planning and implementation.
Define requirements, SLAs, and success criteria.
Manage risks, changes, and vendor relationships in service projects.
Monitor performance using service KPIs.
Integrate customer experience and design thinking into service lifecycles.
Drive continuous improvement and align services with strategy.
Our engaging training approach combines:
📂 Case Studies – Learn from real service project successes and failures.
🎭 Role Plays & Simulations – Practice handling service delivery challenges.
🎥 Audio/Visual Presentations – Simplify complex concepts through multimedia.
🛠 Experiential Learning – Apply tools in practical exercises.
💬 Group Discussions – Share workplace challenges and solutions.
Join the Service Development for Project Management Course to gain the skills to design, plan, and deliver services as structured projects. From defining customer-driven requirements to applying Agile and Lean methods, this course equips you to manage change, reduce risks, and achieve service excellence.
FAQ section
You've got questions. We've got answers.
It’s a program designed to help professionals design, plan, and deliver services as structured projects, blending service design with project management.
It’s a program designed to help professionals design, plan, and deliver services as structured projects, blending service design with project management.
Project managers, business analysts, operations managers, IT & service professionals, and anyone involved in developing or managing services.
Modules include service design thinking, defining requirements, project planning, Agile execution, risk/change management, and practical applications.
The duration varies depending on the chosen format—intensive workshops or extended learning schedules are available.
Yes, participants will receive a certificate upon successfully completing the course.
We accept credit/debit cards, PayPal, Airtel Money, MTN Mobile Money, tigo, Mpesa, Vodacom and bank transfers. Payments can be made securely in your local currency.
Refunds are available if requested at least 7 days before the course begins. Alternatively, you can reschedule or transfer your registration to another participant.
You can contact us at hello@ujuzingo.com or call our support team. We’re happy to assist with any inquiries.
Transform how you design, plan, and deliver services. Our Service Development for Project Management Course is opening soon, and you don’t want to miss it!
By joining the waitlist, you’ll:
✅ Get early access once enrollment opens
💡 Receive exclusive tips and resources on service design & delivery while you wait
🎯 Be first in line to secure your spot in this highly sought-after program
Take the first step toward mastering the art of turning service ideas into impactful, customer-driven outcomes.
👉 Enter your email today to reserve your spot on the waitlist and stay updated!
